Question 1

How can I return a purchase?

Accepted Answer

If you need to return a purchase, please visit our Returns page for detailed instructions.

Question 2

Is it possible to order an out-of-stock item?

Accepted Answer

Yes, you can order an out-of-stock item, and we will notify you once it becomes available. If you encounter any issues, please contact us through the contact form.

Question 3

Which delivery options are available?

Accepted Answer

We provide both standard and express delivery options. Choose your preferred method during checkout.

Question 4

What is the process for requesting a refund?

Accepted Answer

To request a refund, please refer to our Refund Policy page for complete details.

Question 5

Is it possible to order a custom 3D wall art piece?

Accepted Answer

Yes, we accept commissions for custom 3D wall art. Whether you have a specific size, colour scheme, or theme in mind, we can discuss your vision and create something unique. Contact us via email or through the contact form to get a quote.

Question 6

How to find unique handcrafted artworks in Norway?

Accepted Answer

At Art By Helene, all artworks are original and handcrafted, making each piece truly one-of-a-kind. You can explore my art HERE,(https://www.artbyhelene.no) where I showcase both ready-made pieces and custom-made 3D wall art designed to fit your home and style. Or you can contact me through this contact form.(https://www.artbyhelene.no/contact)

ART BY HELENE

FAQ